This Privacy Policy explains how 69pkr collects, uses, stores, and protects your personal information when you use our platform. We are committed to handling your data transparently and responsibly. By registering an account or using any 69pkr Service, you acknowledge that you have read and understood this Policy.
69pkr only collects personal data that is strictly necessary for operating the platform, processing transactions, and complying with legal obligations. We do not collect data speculatively or beyond what is required.
69pkr does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data belongs to you — it is not a product we monetise.
All personal and financial data stored by 69pkr is encrypted at rest using AES-256 industry-standard encryption. Data transmitted between your device and 69pkr servers is protected by TLS 1.3.
You can request access to, correction of, or deletion of your personal data at any time by contacting 69pkr support. We respond to all data rights requests within 30 days.
Data is shared only with service providers who are contractually bound to handle it securely, and only to the extent necessary for them to perform their service. No unauthorised disclosures.
This Privacy Policy is written in plain English. We update it whenever our data practices change and notify registered 69pkr players by email when material changes are made.
1.1 This Privacy Policy is published by the operator of 69pkr, accessible at 69pkr.app and all associated sub-domains and mobile interfaces (collectively, the "Platform"). References to "69pkr", "we", "us", and "our" throughout this Policy refer to the Platform operator.
1.2 69pkr is an online casino and sports betting platform serving English-speaking players, including those based in Pakistan. The Platform operates in PKR and supports payment methods commonly used in Pakistan, including JazzCash, Easypaisa, HBL, UBL, Meezan Bank, and Bank Alfalah.
1.3 For all privacy-related enquiries, you may contact the 69pkr Data team via the email address listed in Section 13 of this Policy.
2.1 When you register and use 69pkr, we collect the following categories of personal data:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number | Registration & KYC verification |
| Contact Data | Email address, mobile number, residential address (city, province) | Registration |
| Financial Data | Deposit/withdrawal amounts, payment method identifiers (e.g. last 4 digits), transaction history | Deposit & withdrawal processing |
| KYC Documents | Scanned copies of CNIC, passport, utility bills, bank statements | KYC verification request |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Each platform session |
| Usage Data | Games played, bets placed, sports markets accessed, bonus usage | Ongoing platform use |
| Communications Data | Content of support chat, emails, and submitted feedback | When you contact 69pkr support |
2.2 We do not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, except where this is inherent in an identity document submitted for KYC purposes.
3.1 69pkr uses your personal data for the following purposes:
4.1 69pkr processes your personal data on the following legal bases, depending on the purpose of processing:
5.1 69pkr uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that help the Platform function correctly and improve your experience.
5.2 The types of cookies we use include:
5.3 You can manage or disable non-essential cookies through your browser settings. Please note that disabling essential cookies may impair your ability to log in or use certain features of the 69pkr Platform.
6.1 69pkr does not sell or rent your personal data to any third party. We share personal data only with the following categories of recipients, and only to the extent necessary for them to perform their contractual role:
6.2 All third-party service providers engaged by 69pkr are bound by contractual data processing obligations that prohibit them from using your personal data for any purpose other than the specific service they provide to us.
7.1 69pkr retains personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting obligations.
7.2 As a general principle:
7.3 Following the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual.
8.1 69pkr implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
8.2 In the event of a data breach that poses a material risk to your rights or interests, 69pkr will notify affected players without undue delay and will take all necessary steps to contain and remediate the breach.
9.1 Subject to applicable law, you have the following rights in relation to your personal data held by 69pkr:
9.2 To exercise any of these rights, please contact 69pkr support using the contact details in Section 13. We will respond to all valid requests within thirty (30) calendar days. We may request identity verification before processing certain requests to protect your account security.
10.1 The 69pkr Platform is strictly for adults aged 18 years and over. We do not knowingly collect personal data from persons under 18 years of age.
10.2 If we become aware that personal data has been submitted by or on behalf of a person under 18, that data will be deleted promptly and the associated account will be closed. If you have reason to believe that a minor has accessed 69pkr using your account or another account, please contact support immediately.
11.1 In some cases, personal data collected by 69pkr may be processed by service providers whose servers are located outside Pakistan. Where such transfers occur, 69pkr ensures that appropriate safeguards are in place to protect your data, including contractual data processing agreements incorporating standard data protection clauses.
11.2 By using the 69pkr Platform, you acknowledge that your data may be transferred to and processed in jurisdictions outside your country of residence, including jurisdictions that may have different data protection standards than Pakistan.
12.1 69pkr may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. Material changes will be communicated to registered players via email at least seven (7) days before the updated Policy takes effect.
12.2 The date of the most recent revision is displayed at the top of this document. We encourage you to review this Policy periodically. Continued use of the 69pkr Platform following notification of changes constitutes acknowledgment of the updated Policy.
For any questions, concerns, or requests relating to this Privacy Policy or 69pkr's data practices, please contact our support team. All data-related requests are handled with priority and confidentiality.
Email: [email protected]
Support is available 24 hours a day, 7 days a week in English. When submitting a data rights request, please include your registered email address and the nature of your request to enable efficient processing.
Questions about how 69pkr handles your personal data? Our support team is available around the clock. Log in to manage your account settings, communication preferences, and responsible gaming tools.
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